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Message 91 of 135

Re: BT Pro box 'ghost' failed recordings

My box has been behaving itself since my last post 🤞

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1,412 Views
Message 92 of 135

Re: BT Pro box 'ghost' failed recordings

I had a online chat with Rahul the other day. He sent a software update to my box. 

It was basically a factory reset. Which would have been nice to know as it wiped all my recordings, scheduled recordings and log ins to apps.

Box seems to be working since.

57 days until I can end my contract

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1,343 Views
Message 93 of 135

Re: BT Pro box 'ghost' failed recordings

Ghost "failed to record" seems to have been fixed.
A couple of box frozen and an issue with sports channels but just change channels and then back to the channel I was watching seems to have worked.
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1,326 Views
Message 94 of 135

Re: BT Pro box 'ghost' failed recordings

What’s changed to fix it then please?
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1,314 Views
Message 95 of 135

Re: BT Pro box 'ghost' failed recordings

Just keep checking for updates on box and apps.
Remote controls TV and Pro Box. If I press too hard when
changing channels the TV goes off! A gentle tap seems to work most of the time.
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1,263 Views
Message 96 of 135

Re: BT Pro box 'ghost' failed recordings

Last night 2 BBC1 HD programmes failed to record - no actual recording and failure notice took 12 hours to appear. 

I would prefer a ghost failed and an actual recording rather than no recording!!

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1,258 Views
Message 97 of 135

Re: BT Pro box 'ghost' failed recordings

My recordings okay for now but losing Subscription Channels at regular intervals. Tried all the solutions, working now but for how long? It would be great if a moderator arranged a new box ..it has to be the box because I can watch Free View HD and I am WiFi connected.
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1,249 Views
Message 98 of 135

Re: BT Pro box 'ghost' failed recordings

Unable to watch subscription channels again! Hopeless
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1,197 Views
Message 99 of 135

Re: BT Pro box 'ghost' failed recordings

They're back! 

All of the below have double 'failed to record' alongside the successful recording, apart from 'The Chernobyl Disaster' which only has one.

BBC11345Doctors
C41410Countdown
C52000Police Interceptors
C42000Location, Location, Location
ITV2000Coronation St
BBC12100The Great British Sewing Bee
E42100Brooklyn Nine-Nine
C52100The Chernobyl Disaster
BBC22200Inside No 9

🙄🙄🙄🙄🙄🙄

 

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1,181 Views
Message 100 of 135

Re: BT Pro box 'ghost' failed recordings

Yes same here, all nine programmes over various channels had one 'ghost' failed to record also. This is on a replacement box which we have had for a month or so and is the first time it has happened on this box.

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