<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Hi, I keep getting Error Code ID153 when loging into BT Sport - I have a full subscription. It works when I login on Mobile App but not on PS5 App or Firestick TV App. Please could you advise
That error would suggest that our system thinks your account is a mobile-only one. Feel free to send me a DM with the BT ID you're logging in with and I'll check.
