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BT Sport Ultimate stuttering...after a while

Problem watching BT Sport Ultimate tonight. Starts off ok but starts to stutter after about 10 minutes. Have to power down and up the BT TV box (It's a UHD one, not Pro). Wired connection, fibre, so not a bandwidth issue. Any suggestions? 

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Re: BT Sport Ultimate stuttering...after a while

Also, when I run the BT Sport Troubleshooter on bt.com, it tells me (after a few questions/checks) that I don't have the HD package, which is clearly nonsense since I am watching HD and UHD BT Sport channels. 

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