BT Sport connection problem

[Sacrey]

Yes, that is part of the procedure the BT advisor asked me to perform and also included reseting the hub and rebooting the BT TV box. When I originally upgraded to fibre 100 I totally lost broadband and the engineer who came replaced the ONT box from a battery backed up unit to a battery free unit as he claimed that was the reason for the lost connection, oh, as well as a kinked fibre cable in the roadside box which he corrected, I am still getting 145 mb on download so the broadband is fine, just the Sport on the TV box, tablet and desktop are fine. 

[NeilO]

Hi @Sacrey Thanks for getting back to me. There may be an issue with the subscription, I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil