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sea2dog
Aspiring Expert

on ‎26-11-2020 19h53

3,290 Views
Message 1 of 5

BT-TV APP

The BT-TV APP will not let me login with the BTID username or password, therefore unable to watch any stuff on the phone. 

Tried everything. 

0 Ratings
4 REPLIES 4
sea2dog
Aspiring Expert

on ‎26-11-2020 19h54

3,288 Views
Message 2 of 5

Re: BT-TV APP

And the login is the account holder.
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DarrenDev
Distinguished Guru

on ‎26-11-2020 21h46

3,260 Views
Message 3 of 5

Re: BT-TV APP

What error code are you seeing @sea2dog ?

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sea2dog
Aspiring Expert

on ‎26-11-2020 21h55

3,254 Views
Message 4 of 5

Re: BT-TV APP

(GJ931)
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DarrenDev
Distinguished Guru

on ‎26-11-2020 21h58

3,252 Views
Message 5 of 5

Re: BT-TV APP

OK, that means it can't find a valid subscription on the BT ID you've entered.  Send me a message here with the BT ID you're using and either the phone number or account number, and I'll check your account.

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