@jonstatt Yes, I had a normal order show up listing BT TV Pro, with a dispatch date and when it dispatched, the Serial Number and tracking info was added to the order status.
The order did not close until after the box arrived, about 3 working days later (5 calendar days due to a weekend inbetween).
I should add that I did not get charged anything for it and no contract dates changed. It just showed up as a stand alone order.
@Bluemoon1 When I called, I just told the bloke that I wanted to know how to get the new BT TV Pro box. He had not heard of it either at the time (this was about 3 weeks ago). He said he was going to check what it was, put me on hold and when he came back, said it does exist and it was quite new. I said I wanted one and he put me on hold again, came back a few minutes later and said that he's ordered me one and should be with me in a few days. Sure enough, I checked my orders and it was showing. This was a Thursday night and it arrived on the following Tuesday. I think it just depends on who you get. I guess I was lucky.
