BT Ultimate - series link issue with HDR

[ozsat]

@DarrenDev  - my series link today (18 Sept) is down for #465  -  next week's day has now been added and my series linked for that day has moved to #433  ??

It could just be the link was created before the fix - so I've cancelled it and recreated it on #465 to see what happens next week.

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@DarrenDevwrote:

This issue has now been "fixed" - the sCRIDs for programmes on the HDR channel have been differed from the SDR channel.  If you schedule to record on HDR, it'll now only match programmes in HDR.

This does mean though, that if you want to record all matches regardless of HDR or SDR, you'll need to make sure to manually schedule on SDR when HDR isn't available.

It's not the outcome I'd hoped for, but it's the only one offered.

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[ozsat]

@DarrenDev- this is NOT working!

Second weekend running the series link is moving to #433 - it has again for next weekend (2nd Oct).

Last week I cancelled the series link and recreated it on #465 - but it still moved.

[DarrenDev]

I'll raise it with the EPG guys again

[ozsat]

After the International break - the link returned on #433 again - cancelled again and reset for #465

[zulu17]

Well the Series CRIDS are the same on 433 and 465 for the forthcoming Watford v Liverpool game
crid://bds.tv /HD410947187

so the proposed solution of distinct series crids  for the channels is not currently being applied.

[ozsat]

I can't see why anyone thought it a good idea for them to share an id - they don't even have the same schedule.

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@zulu17wrote:

Well the Series CRIDS are the same on 433 and 465 for the forthcoming Watford v Liverpool game
crid://bds.tv /HD410947187

so the proposed solution of distinct series crids  for the channels is not currently being applied.

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[DarrenDev]

I can confirm that we're still seeing the same crids being used. We've raised it with our supplier again, as they said they'd done it.

[zulu17]

For Chelsea v Norwich on 23 October

The series crids are set differently 

UHD410947187   For 433 which I believe may differ from the one in previous use  and 

UHDHDR410947187 for 465.

So I believe new series records will be need to be set up for both channels going forward.

My impression is that the data has also be retrospectively change in the EPG for last Saturdays Watford v Liverpool game .. not sure what impact if any that has for grouping any series recordings.

[ozsat]

So I checked the coming Saturday and it was set correctly on #465 after I recreated a link for #465 after last weekend's had gone back to #433.

Hopefully all will be good now.

[ozsat]

Yesterday's link on #465 as linked to #465 next week correctly. Hopefully I can leave it alone now.

Although the best thing would to behave like the VirginMedia box does and if the event is not on the top quality channel (#465 here) it would opt for the best available (#433 here).

I think the answer is "no chance"