Hello,
I'm trying to setup the BT Cloud app on a macbook recently upgraded to the latest macos 11.0.1 Big Sure.
I'd like to upload a copy of my iTunes music collection to BT cloud. It's a one-off backup, I do not need any continuous backup or sync. Just a one-off upload of hundreds of music files.
Looking at the help pages here:
quoting:
Issue is, after installing BT cloud on my macbook I only get the little icon on the menu bar monitoring the backup/synch process and a configuration window.
After clicking the BT Cloud app, the configuration pages opens: I have nowhere to "go to Music".
Am I doing something wrong or is the documentation obsolete?
Also looking here:
https://www.bt.com/help/broadband/bt-cloud/getting-set-up/set-up-bt-cloud/how-do-i-set-up-bt-cloud-
and I get nothing like the picture of the app with a “Music” tab and a “Find Music” button.
In the dropdown window there should be a cogwheel. Click on that and it should open Preferences. Under Backup there should be Documents, Pictures and Desktop. Under these there should be a +Folder. Clicking on that you should be able to navigate to your music. BTCloud does have a long history of not working too well with Macs! Fingers crossed.