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Message 1 of 2

BT smart hub 2

I just upgraded my old Xbox one S to a brand new Xbox series X, and for some reason the download speeds haven't been tge same since I got the new Xbox. I used to be able to download games at around 80mbps to 110mbps with the Xbox one S but now I am downloading games at 1mbps to 25mbps with the new Xbox series X. I have tried moving the Xbox series X closer to the Smart hub 2 but nothing seems to work, would anyone know how to fix this problem because I don't want to have to send the Xbox series X back, so if anyone knows how to fix it can you please respond. 

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Message 2 of 2

Re: BT smart hub 2

Hi @Kaku9873 welcome to the community and thanks for posting, I've seen some reports that turning off smart set up feature on the Home Hub 2 may help.  Check out the link I've posted for info on how to do that.

Cheers

Neil

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