I followed the complaints to BT regarding an offensive post made by 2 separate commentators. With black lives matters, and the ongoing issue in relation to prejudice terms used to describe footballers of black origin. The complaints statement said we aim to reply to get back to you in 10 days. I have been waiting a month. Why has NO ONE REPLIED TO DATE?
Hi @Natedog76, welcome to the forum and sorry you had not received a response to your complaint and the 10 days had passed. Have you received a response now? If not I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to chase this complaint for you.
cheers
John
Hello John,
I have finally received a response.
however the response left more questions, so let’s hope they respond in less than 6 weeks!
Thank you for your proactive approach.
Nathan