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Message 1 of 2

BT virus protect not able to set firewall and get auto updates

Having lost 40 min with the BT on line chat I am no further ahead . I have a MAC and the vursu protect will not allow firewall or auto updates. This was working ok last week. Who can I get in touch with to help solve this problem ideally a human and based in the UK 

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Message 2 of 2

Re: BT virus protect not able to set firewall and get auto updates

No idea as I am a PC user. I would just like to mention that ALL BT support staff are human and are UK based.

Have you tried the Mac support?