BT3560 cordless phone - answer machine

[Beabella]

I have just set up this new phone and followed and checked the instructions 3 times.

I have recorded my answer machine message and made sure that it is set on machine and answer after 3 rings.

When I tried it out calling my home number from my mobile after 3 rings the answer machine did not cut in, it seem to want to try but just continued ringing.  I tried this a few times but still my answer machine message do not cut in.

[JohnC2]

Hi @Beabella, welcome to the forum and sorry you are having a problem with setting up the answerphone. 

Have a look at the Product Help Page for the 3600 and you will find the contact details for the product helpdesk who are best placed to help you resolve this.

cheers

John