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JackRussell1964
Aspiring Contributor

on ‎27-12-2021 6h59

10,983 Views
Message 1 of 4

BTWifi-X or BTWi-fi to which do I connect?

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BT’s help page on BT Wi-Fi app says to connect to BTWi-fi.

I have additionally ‘found’ in BT’s Wi-Fi app a connection profile, which I downloaded and installed and can connect to BTWifi-X with it.

Both of the above ways to connect work for me.

However why the two methods?

Are BT moving from one Wi-Fi name to the other?

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3 REPLIES 3
licquorice
Distinguished Sage
Distinguished Sage

on ‎27-12-2021 8h18

10,970 Views
Message 2 of 4

Re: BTWifi-X or BTWi-fi to which do I connect?

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BT WiFi-X is only available when connecting with an iPhone and is the preferred method if you have an iPhone.

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JackRussell1964
Aspiring Contributor

on ‎27-12-2021 9h08

10,956 Views
Message 3 of 4

Re: BTWifi-X or BTWi-fi to which do I connect?

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Thank You for the reply.

BTWifi-X works on my iPad as well.

Where is this information documents in BT’s FAQs or help?

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gg30340
Distinguished Sage
Distinguished Sage

‎27-12-2021 9h43 - edited ‎27-12-2021 9h46

10,946 Views
Message 4 of 4

Re: BTWifi-X or BTWi-fi to which do I connect?

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An Internet search of BTWifi FAQ came up with this which does not mention BTWifi-X

Get wireless Internet | Find wi-fi hotspots | BT Wi-Fi (btwifi.co.uk)

There is no specific page about BTWifi X