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Message 11 of 14

Re: Banded profile

Hi @joepineapples and thanks for posting.

I'll be happy to take a look at this for you. I'll drop you a private message now so you can get in touch.

Cheers

David

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Message 12 of 14

Re: Banded profile

@imjolly 

"I have asked mods to see if they can help as you have 42days connection time"

Is having a connection time of 42 days in itself a problem? That sort of connection time is not unusual for me, but I don't see any issues.

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Message 13 of 14

Re: Banded profile

The longer connection time the better as it shows your line is stable and getting out of banding will help your connection.  If you have replied to mod you just now have to wait until you problem reaches top of the mod inbox



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Message 14 of 14

Re: Banded profile

@imjolly 

Thanks for clarifying. 👍

(It isn't me that is awaiting the mod's attention - I just saw your comment whilst browsing this forum).

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