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Message 1 of 4

Banded?

Hi all

just a general question really. Interested to know if my broadband has been limited to 35mb. 
C215E462-B252-4895-A125-483418144573.jpeg

I’ve noticed overtime that my downstream rate stays rock solid on 34999kbps and the max rate fluctuates up and down.  The upstream rates both move. 

I know I can’t achieve much faster speeds, but just interested as to why it is that figure.

BTW, I get the same thing using my smarthub 2 as well. 

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Message 2 of 4

Re: Banded?

With constantly staying at 34999 I would say that it is banded but luckily you are just below max attainable



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Message 3 of 4

Re: Banded?

@imjolly 

thanks. How easy is it to get the banding removed, and is it really worth the hassle 😀

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Message 4 of 4

Re: Banded?

as you are probably well within your expected speed range and just short of your attainable I doubt BT will do anything.  you would need engineer out for a fault and if found and fixed then you could ask engineer to reset DLM



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