Being charged for BT Sport even after cancelling it.

[Peter56]

I've just received another bill in the mail about my bill for BT Sport, and this is after I have called the helpline and asked them to cancel my subscription for it, which I have done twice at this point and will make it the third time I am having to cancel it. I can't imagine what had happened in order for something like this to happen, it's very frustrating as I'm being charged for something that I do not use and have never used, I don't even remember buying a subscription for it in the first place.

I am done calling and asking the helpline to cancel as this is clearly not the right solution. Does anyone know any other way that I can properly cancel my subscription ? 

[DavidM]

Hi @Peter56 and welcome to the community.

I'm sorry you're still being charged for the sport after cancelling. I'm sure I can sort this for you. I'll drop you a private message now so you can get in touch.

Cheers

David