Hi,
I am trying to add a Blink Outdoor camera to my existing blink system. My existing system has two cameras that work perfectly. However, I am unable to add the third camera as the Blink system cannot find the camera. I have spoken to blink who sent me a replacement camera but i have the same issue with the new camera so it is not a hardware issue.
I am convinced the issue is with the Smart Hub 2 router as I also had issues with wifi bulbs earlier this year. I have only got the new router this year. I have read multiple threads on this forum which report similar issues with other devices connecting to the SH2. I have tried all the suggestions: changed SSID, turned off 5GHZ, changed Wifi channels, removed security.
The strange bit is that the current cameras work with no issues but they were paired with each other on a previous router so i think it is just connecting a new camera that seems to be the issue on the SH2.
The only solution i can think off is to try and buy an old router or switch to SKY.
Any suggestions?
Welcome to this user forum.
Try a factory reset of the home hub.
http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-set...
Then turn off smart setup.
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho
Provided you are not on an ultrafast connection, you can also use a third party router. Prices start at about £35.
Thanks Keith. I have tried both of these but it is still not working
@jackn25 wrote:
Thanks Keith. I have tried both of these but it is still not working
You could try a different wireless mode.
https://www.bt.com/help/broadband/what-is-the-wireless-mode-feature-on-my-bt-smart-hub-
Try mode 2 or 3.
You could try a popular third party router instead, provided you are not on an ultrafast copper connection.(G.Fast), or are not using the black add on disc.
https://www.tp-link.com/uk/home-networking/dsl-modem-router/td-w9970/
In my experience, this has no problems connecting to any device.
Yeah I have tried the different wireless modes but still no luck.