Broadband connection loss

[Steven-S]

Having constant speed and connectivity problems since the start my contract, I've had multiple engineers out, a new line and socket installed as well as a new hub. With my speeds still being under the guarantee. 

Need help

Thank you

[Keith_Beddoe]

@Steven-S 

What speed where you guaranteed? Bear in mind that you are unlikely to get much above 19Mbs on an ADSL connection.

[Steven-S]

I think I've posted in the wrong section my apologies 

[RobbieMac]

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@Steven-S wrote:

I think I've posted in the wrong section my apologies 

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Hi @Steven-S 

Welcome and thanks for your post.

No need to worry, I have moved your original thread over to the Fibre Broadband board.  I have removed the most recent thread you created.  It's easier for the Community when everything is on the one thread conversation.

Cheers,

Robbie