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cmr25
Aspiring Contributor

on ‎18-06-2020 18h45 - last edited on ‎18-06-2020 20h13 by

692 Views
Message 1 of 2

Broadband issues

Hi,

We have not had internet for over 3 days now and it shows fault in BT retail server. My account does not show the reported fault although I have a number for it.

***********

I got this on the service status page when I logged in to check issues. However, my area is not listed for issues with broadband or phone.

Can someone please help as internet is very critical now even more than ever before.

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1 REPLY 1
NeilO
Moderator-Retired

on ‎18-06-2020 20h14

679 Views
Message 2 of 2

Re: Broadband issues

Hi @cmr25, I'm sorry to see you're internet isn't working. The quickest way to progress this or get an update would be to call the broadband faults team on 0800 111 4567 

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