No, I just rang BT because I had an open fault related to slow connection and wanted to tell them I found the reason why it was slow (due to connection to a slow ADSL) and that someone from the community would have helped. They told me someone would have called. I understand the situation and vulnerable and elderly people have priority, it is not very urgent.
However, me and my wife work from home and we have had slow speed for nearly two months as no one has spotted this issue so far, after several calls raised . I work for NHS and my wife is a Council worker, having to deal with huge amount of data everyday . Any effort to increase the speed would be appreciated. Thanks in advance for your help and effort. This community has been more helpful and I really appreciate that.
