Hi @awake84
Thanks for posting back.
I'm sorry that you're still having issues with your broadband speed. I understand this has been going on for quite some time now. Can you get in touch and we'll check this out from here?
I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages
Cheers,
Robbie
All sorted . Engineer came and removed cap on speed. Now back to normal. Thanks!