Bt box office refund

[Charlie73-]

Hello,

I booked thr tyson wilder fight on the 8th October. to watch on my ipad.On the day of the fight I couldnt view the fight because it wasnt ordered. I checked my bank account where there was a pending transactions due for this fight.On the fight night  I was talking on the chat section on  the btbox office app where they confirmed there was no order.While talking to that person a transactions was made of £1 without my authorisation.I had no choice but to reorder the fight again .So I had pay twice.

I calle dht bank to give a bank code for all transactions made for the tyson wilder fight.

[DanielS]

Hi @Charlie73-,

I am sorry to see that you were charged twice. If you haven't already got your payment back, or need help with it, please contact the team on 08008766980.

Let me know how you get on.

Thanks

DanielS