Can't find "My Extras" to change parental controls etc.

[krishna1]

Can anyone help me find "My Extras"? I need to configure parental controls.

I have tried in both Firefox and Chrome and can't see it anywhere.

I have seen others with this problem, but I can't see any particular solution.

Thanks in advance.

Dominic

[DavidM]

Hi @krishna1 and welcome to our community.

Thanks for posting about your extras. I'm sorry you're not able to view them on your MyBT. I can help. I'll need a few details so I'll drop you a private message now so you can get in touch.

Cheers

David