Changing from Interleaved to Fast.

[Georgio]

Hello,

I woke up this morning and saw that the connection got reset and my ping is around 45 instead of 25. I saw that people are able to request to change the latency mode from interleaved to fast. And I am on ADSL with max down of 20 mbps.

I had fast for the past 3 months. No clue what happened. The Noise margin did go up from 2 to 6 but that always goes up and down every 14 days.

Connection for the past couple months has been stable.

Thank You.

[imjolly]

can you post hub/router stats

if your connection is dropping is there any line noise?  dial 17070 option 2  should be silent and best with corded phone

no point getting manually changed to fast until your connection is stable otherwise you will be back interleaved in days

[Georgio]

Hello,

Thank you for the reply.

BT HUB 5 stats:

I never had a landline, so I cannot test if there is any noise on the line.

[imjolly · Accepted solution]

noise on your landline could be the cause of your connection dropping - maybe borrow phone to check?

you will need 3/5 days stable before mods will possibly help with change to fast

[Georgio]

Thank you for the help.
I guess I'll wait a couple of days, if not back to fast then I'll ask to change it.

[PaddyB]

Hi @Georgio,

Thank you for posting. What @imjolly has posted is correct as long as the connection remains stable for the next 3-5 days you should see interleaving being removed from your line automatically.

It would be a good idea to check if there is any noise on the telephone line because if there is that will have an impact on the Broadband. 

Thanks,

Paddy