Good morning @aes9347
Welcome to the BT Community and thanks for your post!
Great to see you want to compliment my colleague 🙂 Can you send me a private message with your phone number and your comments and I'll make sure this is passed to their team leader to recognise them for a job well done?
Click into my username >> here << and you'll see the option to send me a private message on the top right hand corner of the page (the envelope symbol).
Cheers,
Robbie
