Hi guys my hub keeps dropping the DSL link, seems to be overnight everytime. I changed to the current hub around a week ago as it the problem started occurring with my previous hub.
03:25:17, 28 May. | PPP LCP Receive Configuration Request |
03:25:17, 28 May. | PPP LCP Send Configuration Request |
03:24:47, 28 May. | DSL Link Up: Down Rate=6985Kbps, Up Rate=1181Kbps; SNR Margin Down=4.9dB, Up=6.1dB |
03:24:38, 28 May. | WAN connection PTM disconnected |
03:24:28, 28 May. | PPP LCP Send Termination Request (User request) |
03:24:25, 28 May. | PPP LCP Send Termination Request (User request) |
03:24:25, 28 May. | DSL Link Down: duration was 5355 seconds |
01:56:24, 28 May. | CWMP: HDM socket closed successfully. |
01:56:24, 28 May. | CWMP: HTTP authentication success from pbthdm.x.x.x |
01:56:24, 28 May. | CWMP: HDM socket opened successfully. |
01:56:23, 28 May. | CWMP: session completed successfully |
01:56:23, 28 May. | CWMP: HDM socket closed successfully. |
01:56:23, 28 May. | CWMP: HTTP authentication success from pbthdm.x.x.x |
01:56:22, 28 May. | CWMP: HDM socket opened successfully. |
01:56:22, 28 May. | CWMP: HDM socket opened successfully. |
01:56:18, 28 May. | CWMP: Server URL: https://pbthdm.x.x.x; Connecting as user: ACS username |
01:56:18, 28 May. | CWMP: Session start now, server: https://pbthdm.x.x.x, Event code: |
01:56:18, 28 May. | CWMP: Initializing transaction for event code 4 VALUE CHANGE |
01:55:57, 28 May. | NTP synchronization success |
01:55:43, 28 May. | NTP synchronization start |
01:55:41, 28 May. | WAN connection PTM connected |
01:55:40, 28 May. | PPP IPCP Receive Configuration ACK |
01:55:40, 28 May. | PPP IPCP Send Configuration Request |
01:55:40, 28 May. | PPP IPCP Receive Configuration NAK |
01:55:40, 28 May. | PPP IPCP Send Configuration ACK |
01:55:40, 28 May. | PPP IPCP Receive Configuration Request |
01:55:39, 28 May. | PPP IPCP Send Configuration Request |
01:55:39, 28 May. | PPP CHAP Receive success : authentication successful |
01:55:39, 28 May. | PPP CHAP Receive Challenge |
01:55:39, 28 May. | PPP LCP Receive Configuration ACK |
01:55:38, 28 May. | PPP LCP Send Configuration ACK |
01:55:38, 28 May. | PPP LCP Receive Configuration Request |
01:55:38, 28 May. | PPP LCP Send Configuration Request |
01:55:12, 28 May. | DSL Link Up: Down Rate=7152Kbps, Up Rate=1181Kbps; SNR Margin Down=4.9dB, Up=6.0dB |
01:55:03, 28 May. | WAN connection PTM disconnected |
01:54:53, 28 May. | PPP LCP Send Termination Request (User request) |
01:54:50, 28 May. | PPP LCP Send Termination Request (User request) |
01:54:50, 28 May. | DSL Link Down: duration was 276130 seconds |
23:11:11, 27 May. | 2.4G Client diassociate from 90:f1:aa:20:7f:d5 (IP=192.168.1.79) RSSI=-54 , Rate=104 Mbps |
23:10:55, 27 May. | Device Disconnected: 192.168.1.79, 90:f1:aa:20:7f:d5, unknown |
21:59:45, 27 May. | 2.4G Client associate from 80:82:23:80:d0:f0 (IP=192.168.1.124) RSSI=-68, Rate=24Mbps, host iPhone |
21:59:43, 27 May. | Receive a DHCP request |
21:59:43, 27 May. | 2.4G Client diassociate from 80:82:23:80:d0:f0 (IP=192.168.1.124) RSSI=-68 , Rate=104 Mbps |
21:46:19, 27 May. | Device Disconnected: 192.168.1.138, 1c:4d:70:25:f2:60, BCA0203 |
21:46:12, 27 May. | 2.4G Client diassociate from 1c:4d:70:25:f2:60 (IP=192.168.1.138) RSSI=-47 , Rate=78 Mbps |
21:19:02, 27 May. | NTP synchronization success |
21:18:49, 27 May. | NTP synchronization start |
21:13:26, 27 May. | CWMP: HDM socket closed successfully. |
21:13:26, 27 May. | CWMP: HTTP authentication success from pbthdm.x.x.x |
21:13:26, 27 May. | CWMP: HDM socket opened successfully. |
hub stats
1. Product Name: HomeHub52. Serial number: +076284+14020148403. Firmware version: v0.07.08.11237-BT (Type B) Last updated 30/4/20194. Board version: 015. VDSL uptime: 0 days, 05:00:136. Data Rate: 1181 / 69857. Maximum Data Rate: 1181 / 84558. Noise Margin: 6.2 / 6.29. Line Attenuation: 16.8 / 35.010. Signal Attenuation: 0.0 / 0.011. Data sent/received: 24.6 MB / 211.2 MB12. Broadband username: bthomehub@btbroadband.com13. BT Wi-fi: No14. 2.4GHz wireless network/SSID: BTHub5-RTKG15. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))16. 2.4GHz wireless security: WPA2 Only (Recommended)17. 2.4GHz wireless channel: 118. 5GHz wireless network/SSID: BTHub5-RTKG519. 5GHz wireless connections: Disabled (802.11 a/n/ac (up to 1300 Mb/s))20. 5GHz wireless security: WPA2 Only (Recommended)21. 5GHz wireless channel: 4822. Firewall: Default23. MAC Address: 9c:80:df:48:72:1324. Software variant: -25. Boot loader: 0.4.3-BT (Fri May 30 23:34:17 2014
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
are you using the test socket with a filter to see if that stabilises your connection?
enter your phone number and post results remember to delete number https://www.broadbandchecker.btwholesale.com/#/ADSL
Thanks for getting back to me. Tried line test and test socket with filter. Line fine and test socket made no difference.