cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,044 Views
Message 1 of 4

DSL link keeps dropping overnight

Hi guys my hub keeps dropping the DSL link, seems to be overnight everytime.  I changed to the current hub around a week ago as it the problem started occurring with my previous hub.

03:25:17, 28 May.PPP LCP Receive Configuration Request
03:25:17, 28 May.PPP LCP Send Configuration Request
03:24:47, 28 May.DSL Link Up: Down Rate=6985Kbps, Up Rate=1181Kbps; SNR Margin Down=4.9dB, Up=6.1dB
03:24:38, 28 May.WAN connection PTM disconnected
03:24:28, 28 May.PPP LCP Send Termination Request (User request)
03:24:25, 28 May.PPP LCP Send Termination Request (User request)
03:24:25, 28 May.DSL Link Down: duration was 5355 seconds
01:56:24, 28 May.CWMP: HDM socket closed successfully.
01:56:24, 28 May.CWMP: HTTP authentication success from pbthdm.x.x.x
01:56:24, 28 May.CWMP: HDM socket opened successfully.
01:56:23, 28 May.CWMP: session completed successfully
01:56:23, 28 May.CWMP: HDM socket closed successfully.
01:56:23, 28 May.CWMP: HTTP authentication success from pbthdm.x.x.x
01:56:22, 28 May.CWMP: HDM socket opened successfully.
01:56:22, 28 May.CWMP: HDM socket opened successfully.
01:56:18, 28 May.CWMP: Server URL: https://pbthdm.x.x.x; Connecting as user: ACS username
01:56:18, 28 May.CWMP: Session start now, server: https://pbthdm.x.x.x, Event code:
01:56:18, 28 May.CWMP: Initializing transaction for event code 4 VALUE CHANGE
01:55:57, 28 May.NTP synchronization success
01:55:43, 28 May.NTP synchronization start
01:55:41, 28 May.WAN connection PTM connected
01:55:40, 28 May.PPP IPCP Receive Configuration ACK
01:55:40, 28 May.PPP IPCP Send Configuration Request
01:55:40, 28 May.PPP IPCP Receive Configuration NAK
01:55:40, 28 May.PPP IPCP Send Configuration ACK
01:55:40, 28 May.PPP IPCP Receive Configuration Request
01:55:39, 28 May.PPP IPCP Send Configuration Request
01:55:39, 28 May.PPP CHAP Receive success : authentication successful
01:55:39, 28 May.PPP CHAP Receive Challenge
01:55:39, 28 May.PPP LCP Receive Configuration ACK
01:55:38, 28 May.PPP LCP Send Configuration ACK
01:55:38, 28 May.PPP LCP Receive Configuration Request
01:55:38, 28 May.PPP LCP Send Configuration Request
01:55:12, 28 May.DSL Link Up: Down Rate=7152Kbps, Up Rate=1181Kbps; SNR Margin Down=4.9dB, Up=6.0dB
01:55:03, 28 May.WAN connection PTM disconnected
01:54:53, 28 May.PPP LCP Send Termination Request (User request)
01:54:50, 28 May.PPP LCP Send Termination Request (User request)
01:54:50, 28 May.DSL Link Down: duration was 276130 seconds
23:11:11, 27 May.2.4G Client diassociate from 90:f1:aa:20:7f:d5 (IP=192.168.1.79) RSSI=-54 , Rate=104 Mbps
23:10:55, 27 May.Device Disconnected: 192.168.1.79, 90:f1:aa:20:7f:d5, unknown
21:59:45, 27 May.2.4G Client associate from 80:82:23:80:d0:f0 (IP=192.168.1.124) RSSI=-68, Rate=24Mbps, host iPhone
21:59:43, 27 May.Receive a DHCP request
21:59:43, 27 May.2.4G Client diassociate from 80:82:23:80:d0:f0 (IP=192.168.1.124) RSSI=-68 , Rate=104 Mbps
21:46:19, 27 May.Device Disconnected: 192.168.1.138, 1c:4d:70:25:f2:60, BCA0203
21:46:12, 27 May.2.4G Client diassociate from 1c:4d:70:25:f2:60 (IP=192.168.1.138) RSSI=-47 , Rate=78 Mbps
21:19:02, 27 May.NTP synchronization success
21:18:49, 27 May.NTP synchronization start
21:13:26, 27 May.CWMP: HDM socket closed successfully.
21:13:26, 27 May.CWMP: HTTP authentication success from pbthdm.x.x.x
21:13:26, 27 May.CWMP: HDM socket opened successfully.

 

0 Ratings
3 REPLIES 3
1,043 Views
Message 2 of 4

Re: DSL link keeps dropping overnight

hub stats

 

1. Product Name: HomeHub52. Serial number: +076284+14020148403. Firmware version: v0.07.08.11237-BT (Type B) Last updated 30/4/20194. Board version: 015. VDSL uptime: 0 days, 05:00:136. Data Rate: 1181 / 69857. Maximum Data Rate: 1181 / 84558. Noise Margin: 6.2 / 6.29. Line Attenuation: 16.8 / 35.010. Signal Attenuation: 0.0 / 0.011. Data sent/received: 24.6 MB / 211.2 MB12. Broadband username: bthomehub@btbroadband.com13. BT Wi-fi: No14. 2.4GHz wireless network/SSID: BTHub5-RTKG15. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))16. 2.4GHz wireless security: WPA2 Only (Recommended)17. 2.4GHz wireless channel: 118. 5GHz wireless network/SSID: BTHub5-RTKG519. 5GHz wireless connections: Disabled (802.11 a/n/ac (up to 1300 Mb/s))20. 5GHz wireless security: WPA2 Only (Recommended)21. 5GHz wireless channel: 4822. Firewall: Default23. MAC Address: 9c:80:df:48:72:1324. Software variant: -25. Boot loader: 0.4.3-BT (Fri May 30 23:34:17 2014

 

 

0 Ratings
1,025 Views
Message 3 of 4

Re: DSL link keeps dropping overnight


Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal

are you using the test socket with a filter to see if that stabilises your connection?

enter your phone number and post results  remember to delete number   https://www.broadbandchecker.btwholesale.com/#/ADSL



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
1,001 Views
Message 4 of 4

Re: DSL link keeps dropping overnight

Thanks for getting back to me. Tried line test and test socket with filter. Line fine and test socket made no difference.

FCB16F71-F952-4EBA-A499-2977AB29B755.png

0 Ratings