Digital voice query

[Longshanks]

Thank you. Is there a simple way of checking we’re eligible for DV? (Think we probably are, as have had FTTP for two years) 

[RIC9380]

Thanks for the update. That's more generous than when I got my offer (2019). Fortunately for me BT messed up the original order and had to re-order the service. This meant that I got one Advanced digital handset (the one without Alexa) and 2 Essential digital handsets. When the one with Alexa became available earlier this year I called Customer Services and received one of those the following day. Happy with them all.

[RIC9380]

Hey, Longshanks. Others may know better but I'd just call the DV Team on 0800-587 4787 and ask. Let us know how you get on.

RIC9380

[Longshanks]

Ok thanks.