Yeah, on friday night I got disconnected at midnight. On saturday night I got the disconnection at 12:30 (4 minutes ago). This is a joke.
using an uninterruptable power supply (UPS) on your router can solve this problem and keeps your router running if there's a power cut!
It's very easy to blame an ISP for such instances when the cause could be absolutely nothing to do with them.
Here's an extreme case where an entire village was affected by 1 old TV set. https://www.popularmechanics.com/science/a34229436/old-tv-breaks-internet/
There are many causes of SHINE which can drop your internet. A cetral heating timer switching off or a room thermostat. We had one user here not so long ago who suffered from it every time the communal lighting came of in the flats where he lived, turned out to be a faulty light sensor that turned them on. The list goes on.
A UPS would only help if the hub is being hit with a power disturbance such as a black-out or brown-out. An EMC or RFI filter might help if the problem is mains-borne interference.
As it doesn’t happen at exactly the same time every night it is not likely to be something switching on and off by a timer (heating, lighting, hot water, streetlights). And why only at night? If it’s an appliance (TV, washing machine, dishwasher) that’s doing it, why doesn’t it ever happen during the day?
It could, conceivably, even be equipment at the exchange being hit with a power disturbance or RFI. I investigated a problem at an industrial site once where electronic equipment occasionally went loopy. This was traced to taxi cab radios. If it’s an external device causing the drop-out it’s going to be very difficult to trace.
By the way - it would have helped enormously if, when I first reported the issue, the BT representative had not told me that BT hubs were SUPPOSED to reboot overnight.
Did anyone get a fix for this? It happens to my BT router fairly regularly. Always around 12:30am. I'm on fibre.
Since I got the EE box next to my Bt router I have noticed that the hub blue lights go out around midnight but the EE box still has the blue lights on.
I’m rarely up past midnight but I noticed the next day my LG TV has list it’s Wi-Fi connection and despite having an Ethernet cable from hub to TV I have to reconnect.
is thus normal?
Same problem here, my internet has been going down every night for years, literally just went down BANG ON 12:30am as you said, for 5 minutes. Why do we pay for this rubbish?