Do I have to use by hub

[mearlski]

yeah its in the master socket. Ill raise it as an issue and see where I get. 🙂 

You have been very helpful, thank you

[mearlski]

I have to admit, reporting a fault to BT is very awkward. 

Ive gone through the processes asked and it then says I have no fault tracked. Cant even chat online as there are no available agents 😞

[licquorice]

Might have a long wait, but try  calling 150 to report the fault

[mearlski]

Goddamit! Terrible again. Look at the downstream this time!......Gonna have to try and get through on the weekend to log a fault