Do we have fibre access or not?

[Forwello]

Hi everyone,

Really wasn’t sure where else to post this and should be a fairly straightforward question - do we have the option to connect fibre or not. We currently have truly awful copper broadband and after an openreach (landline) engineer visited today due to a problem he told us we have fibre on the pole that supplies the property. I checked it myself and sure enough it has a prysmian junction box of sorts and a “fibre overhead” written on the pole. Do the results below indicate we can get fibre? Whenever we’ve tried in the past it doesn’t seem possible with any ISP though.

Results from DSL checker:

Telephone Number 01330XXXXXX on Exchange BANCHORY is served by Cabinet 16

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream HandbackThreshold(Mbps) WBC FTTC Availability Date WBC SOGEA Availability Date Left in JumperHigh Low High Low        VDSL Range A (Clean)
VDSL Range B (Impacted)
For VDSL Range B the term "Impacted" is a line which may have wiring issues (e.g. Bridge Taps) and/or Copper line conditions.

13.3	7.1	1.2	0.8	5.2	Available	Available	--
13.2	6.8	1.2	0.8	4.9	Available	Available	--

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Range (Mbps) Availability Date FTTP Install ProcessFTTP on Demand

330

30

--

Available

--

ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) ADSL Availability Date WBC SOADSL Availability Date Left in JumperWBC ADSL 2+ADSL MaxWBC Fixed RateFixed Rate

Up to 2.5	--	1 to 4	Available	Available	--
Up to 2	--	1 to 3.5	Available	Available	--
1	--	--	Available	Available	--
1	--	--	Available	--	--

Observed Speeds ADSLMax Observed Downstream SpeedMax Observed Upstream SpeedObserved Date

4.54

0.86

2021-02-25

Other Offerings Availability DateVDSL MulticastADSL Multicast

Available

Available

Premise Environment StatusBridge TapVRINTE FacePlateLast Test Date

U

N

N

06-05-2021

Exchange Product Restrictions StatusFTTP Priority ExchangeWLR WithdrawalSOADSL Restriction

N

N

Y

The premise/line is associated with exchange which is NOT part of current fibre priority programme.

The premise/line is associated with exchange where WLR is not withdrawn.

The premise/line is associated with exchange where SOADSL service is restricted.

FTTP is not available.

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

The Stop Sale date for IPstream is from 31 Oct 2013. The Formal Retirement date for IPstream is from 30 Jun 2014.

If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service

In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

[licquorice]

The checker indicates that you don't have access to FTTP.

FTTPoD is an entirely different and extremely expensive product aimed at business users.

[imjolly]

Checker shows you do have access to FTTC which is faster than your current adsl2

[Forwello]

Thanks, from other posts on the forum I came to the conclusion that the pole which has the fibre running to it might just be for on demand but I assume the DSL checker results confirm that?

[Forwello]

Hmmm that is surprising, whenever we’ve tried to chose any fibre service with an ISP it allows us to choose it as an option but won’t actually activate!