Does it represent a real, genuine reward you've sent by email?

[Wigneswaran]

Hi,

The following email address was sent to me. Can you confirm that it is genuine and originated from BT only?

BTinternet <[email protected]>

Upon opening, the survey is displayed and there is a link attached...

****************

It says, "Complete this short 30-second survey about your experience with BT to choose one of our exclusive rewards. There are a limited number of rewards left today".

To test, I also completed the survey and found this message ... see the link attached below.

**************

I'm asked to choose one of the products shown, but that does not include postage, which I must pay. 

Regards

Vic

Mr S.wigneswaran

[gg30340 · Accepted solution]

It's a scam. DO NOT give them any bank details.

[VeteranISPUser]

Hi @Wigneswaran 

Have a look here https://www.bt.com/help/email/email-security/what-is-a-phishing-scam--is-the-email-i-have-received-g...

[NeilO]

@Wigneswaran I can confirm that is not a genuine email from BT and would recommend that you don't fill in any personal information.   

If you still have the email please can you forward it to our dedicated mailbox [email protected]  then delete the email. 

For the safety of other community members, I've removed the links you posted.

Thanks

Neil

[Wigneswaran]

ok many thanks

[Wigneswaran]

got it and Many thanks

[Wigneswaran]

ok will do it now and let me know once you received

[Wigneswaran]

I just sent it
Check it and let me know ps.

[gg30340]

It does not go to the moderators. It is a different department. Unless you get a message stating it has not been sent you just take it that it has been sent and received by BT.

[Wigneswaran]

ok