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userlee5267
Aspiring Contributor

on ‎13-04-2021 16h46

1,772 Views
Message 1 of 2

Dsl password and username for 3rd party router

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Hello

 

Ive moved house and in my old house i had fibre.  I've asked for fibre in my new property but they have ordered my copper dsl.

The username and password I used for fibre.  Bthomehub@btbroadband.com and bt as password doesn't work with the dsl connection i now have 

Bt said there two different password and username.  

Anyone know what it is?

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1 REPLY 1
licquorice
Distinguished Sage
Distinguished Sage

on ‎13-04-2021 16h51

1,769 Views
Message 2 of 2

Re: Dsl password and username for 3rd party router

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The username and password are the same. However, fibre broadband (VDSL) connects using PPPoE whereas copper broadband (ADSL) uses PPPoA with VPI/VCI 0/38

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