Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jim53
Beginner

on ‎04-07-2021 17h03

2,361 Views
Message 1 of 7

Dtr-2110

Moved house and have a new BT Halo hub which is connected to internet. On reconnecting my DTR-2110 Freeview box it does not connect to the hub?

Tags (1)
0 Ratings
6 REPLIES 6
imjolly
Distinguished Sage
Distinguished Sage

on ‎04-07-2021 17h10

2,355 Views
Message 2 of 7

Re: Dtr-2110

have you turned of smart setup  

 

Turn Off smart setup

 

 

 

 

 

 

 

 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Jim53
Beginner

on ‎04-07-2021 21h13

2,321 Views
Message 3 of 7

Re: Dtr-2110

Switched Smart Setup on hub to OFF. No difference, DTR-2110 still not seeing internet?

0 Ratings
gomezz
Guru

on ‎04-07-2021 21h55

2,310 Views
Message 4 of 7

Re: Dtr-2110

How is the DTR-2110 connected to the hub?
0 Ratings
Jim53
Beginner

on ‎04-07-2021 22h03

2,304 Views
Message 5 of 7

Re: Dtr-2110

Standard Cat 5 cable into a port

0 Ratings
gomezz
Guru

on ‎05-07-2021 9h26

2,260 Views
Message 6 of 7

Re: Dtr-2110

Tried rebooting the hub?
0 Ratings
TimCurtis
Guru

on ‎05-07-2021 11h48

2,247 Views
Message 7 of 7

Re: Dtr-2110

@Jim53 

I'd look at the network settings on the T2110 and ensure that it's not been set manually previously with any details not compatible with the new hub.

Also is that a new cat5 cable or one that was in place already and can you try another cable and port etc.

0 Ratings