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Jim53
Beginner

on ‎04-07-2021 17h03

2,362 Views
Message 1 of 7

Dtr-2110

Moved house and have a new BT Halo hub which is connected to internet. On reconnecting my DTR-2110 Freeview box it does not connect to the hub?

Tags (1)
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6 REPLIES 6
imjolly
Distinguished Sage
Distinguished Sage

on ‎04-07-2021 17h10

2,356 Views
Message 2 of 7

Re: Dtr-2110

have you turned of smart setup  

 

Turn Off smart setup

 

 

 

 

 

 

 

 



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Jim53
Beginner

on ‎04-07-2021 21h13

2,322 Views
Message 3 of 7

Re: Dtr-2110

Switched Smart Setup on hub to OFF. No difference, DTR-2110 still not seeing internet?

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gomezz
Guru

on ‎04-07-2021 21h55

2,311 Views
Message 4 of 7

Re: Dtr-2110

How is the DTR-2110 connected to the hub?
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Jim53
Beginner

on ‎04-07-2021 22h03

2,305 Views
Message 5 of 7

Re: Dtr-2110

Standard Cat 5 cable into a port

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gomezz
Guru

on ‎05-07-2021 9h26

2,261 Views
Message 6 of 7

Re: Dtr-2110

Tried rebooting the hub?
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TimCurtis
Guru

on ‎05-07-2021 11h48

2,248 Views
Message 7 of 7

Re: Dtr-2110

@Jim53 

I'd look at the network settings on the T2110 and ensure that it's not been set manually previously with any details not compatible with the new hub.

Also is that a new cat5 cable or one that was in place already and can you try another cable and port etc.

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