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TB2020
Aspiring Contributor

on ‎26-10-2021 18h55

2,303 Views
Message 1 of 3

E-Mail Log-In problem

Over the last couple of weeks when I attempt to Log-in to my BT Email, the screen goes white and 3 square grey dots flash. After reloading the same page 3 or 4 times, it eventually gets to my email In Box. I have reported this and was told to delete all Chrome cookies, which I did, and it did not fix the problem. 

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2 REPLIES 2
NeilO
Moderator-Retired

on ‎27-10-2021 18h53

2,249 Views
Message 2 of 3

Re: E-Mail Log-In problem

Hi, @TB2020 Welcome to the community and thanks for posting, that does sound like a problem with your web browser. Have you tried Microsoft edge or firefox to see if it's also happening with them?

Thanks

Neil

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TB2020
Aspiring Contributor

on ‎28-10-2021 10h20

2,229 Views
Message 3 of 3

Re: E-Mail Log-In problem

It does seem to be happening with Chrome. Not sure if it's at my end or theirs.

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