cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
784 Views
Message 1 of 1

Email Rules seem to have stopped working. Anyone know why or how to re-invigorate them?

I have email rules that appear to be failing, having worked previously. These are such as IF FROM contains "###@btinternet.com" THEN MOVE TO: Folder name

The latest subject matter I could find was regarding the appearance of a banner to inform of a rule having been updated. There is nothing to guide the user to the actual rule as there is no basic sorting facility associated with them. Also a rule does not appear to have a date associated with it that the user can see. The poor management tools within BT email make it difficulty to identify and resolve issues with them. Hence this banner isn't particularly useful.

Has anyone else encountered degradation of email rules? Can anyone provide specific guidance on email management? Biggest question of all: Do BT intend to make any further changes to its email in the future? Enhancements would certainly be welcome and are well overdue.

0 Ratings