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ArabellaT
Beginner

on ‎19-07-2021 13h32

844 Views
Message 1 of 2

Email suspended.

Can anyone help? I've been locked out of my talk21 email account for last 24 hours. Banner saying account suspended due to suspected fraudulent activity and keeps asking me to change password. When I try to log in with new password I get redirected to another banner saying I'm not signed in. Just going round and round in circles no matter what I do.

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1 REPLY 1
NeilO
Moderator-Retired

on ‎20-07-2021 8h28

807 Views
Message 2 of 2

Re: Email suspended.

Hi @ArabellaT, welcome to the community and thanks for posting, I'm sorry to see you're having problems accessing your BT email. We'll be happy to help and I'll send you a private message in a moment so you can get in touch with the moderation team.

You'll get the private message by clicking on the envelope in the top right of the community.

Thanks

Neil

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