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Simonb4
Beginner

on ‎22-01-2021 20h57

943 Views
Message 1 of 3

Error code BTP-15990

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Hi there I have an error code BTP-15990 and cant access the bt player . I have seen other people with the same problem get help and a solution with this from a technician. I have tried all usual solutions so can anyone help please ? 

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2 REPLIES 2
DarrenDev
Distinguished Guru

on ‎22-01-2021 23h31

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Message 2 of 3

Re: Error code BTP-15990

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This usually means you don't have a BT TV subscription on your BT Broadband connection. Do you have one?
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Simonb4
Beginner

on ‎23-01-2021 9h48

919 Views
Message 3 of 3

Re: Error code BTP-15990

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Thank you for replying to my post but I have now resolved the issue 

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