Family sim deals

[Cmoffatt]

I have 2 different rolling contracts for sim only deals already.  I want to get a family sim deal for 3 of us instead,  do I need to cancel the other ones first or will there be an assumption that the new contract will take over?

[NeilO · Accepted solution]

Hi @Cmoffatt no you don't need to cancel the other ones first, as you have two sims already that aren't on a family sim plan I'd recommend chatting with the sales team on 0800 800 150 they'll be able to order you a new family sim and transfer over the existing sims. 

Thanks

Neil

[Cmoffatt]

thank you

[Cmoffatt]

the phone was answered really quickly too and easy to sort!
thank you

[NeilO]

Hi @Cmoffatt no problem, I'm glad you got sorted 😁

Thanks

Neil