Fibre Order

[Simon001]

Hi

My phone line has been moved from an exchange only to going through a cabinet. The cabinet is fibre enabled and there are spare ports, but when I speak to 150 they say I can’t get fibre. 

Engineers insist I can get it but I’m unable to order it. Line was moved months ago so the systems should have been updated. 

Any advice on how I can order it?

Thanks

[pippincp]

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[Simon001]

 

[Simon001]

@pippincp @Hi. Posted. Thanks 

[pippincp]

I sugget you contact Broadband in Wales.

https://gov.wales/broadband-in-wales/contact-us 

Do let us know how you get on.