cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,101 Views
Message 1 of 3

Fibre essential installation - engineer needed?

Hello, 

My MIL has signed up with help from me for fibre essential. When order there was no option to book an engineer. Does this mean I can just set up her smart hub 2 when it arrives and she is ready to go? 

At the moment she has a standard master socket and has only ever had landline only.  I only ask as when I upgraded to fibre I had to have an engineer to change the master socket and switch over cables in the cabinet. 

Many thanks

Mary

 

0 Ratings
2 REPLIES 2
1,088 Views
Message 2 of 3

Re: Fibre essential installation - engineer needed?

It is now self install. If only standard master socket use the supplied filter.

0 Ratings
1,032 Views
Message 3 of 3

Re: Fibre essential installation - engineer needed?

Thank you Pippincp

0 Ratings