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Message 1 of 3

Fibre essential installation - engineer needed?

Hello, 

My MIL has signed up with help from me for fibre essential. When order there was no option to book an engineer. Does this mean I can just set up her smart hub 2 when it arrives and she is ready to go? 

At the moment she has a standard master socket and has only ever had landline only.  I only ask as when I upgraded to fibre I had to have an engineer to change the master socket and switch over cables in the cabinet. 

Many thanks

Mary

 

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Message 2 of 3

Re: Fibre essential installation - engineer needed?

It is now self install. If only standard master socket use the supplied filter.

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Message 3 of 3

Re: Fibre essential installation - engineer needed?

Thank you Pippincp

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