cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,805 Views
Message 1 of 10

Full Fibre 900, which version Smart Hub

hi, quick question, I just signed up for Full Fibre 900 and today received a Smart Hub version 1 not the version 2 that people seem to be talking about. Have I been sent the right version or is it an error?

BT Full Fibre 900
0 Ratings
9 REPLIES 9
1,800 Views
Message 2 of 10

Re: Full Fibre 900, which version Smart Hub

Does it have a red WAN port?

0 Ratings
1,789 Views
Message 3 of 10

Re: Full Fibre 900, which version Smart Hub

Yes, it it does have a red WAN port, definitely SH1 and not SH2 though.

BT Full Fibre 900
0 Ratings
1,779 Views
Message 4 of 10

Re: Full Fibre 900, which version Smart Hub

As far as I'm aware, you only get the SH2 with the Halo package or complete wifi package.

1,754 Views
Message 5 of 10

Re: Full Fibre 900, which version Smart Hub

Thanks, as I currently split the 2.4ghz and 5ghz channels I suspect the Smart Hub 1 will better suit my needs anyway, just wanted to make sure I'll get the full speeds of 900 down (on ethernet anyway).

BT Full Fibre 900
0 Ratings
1,721 Views
Message 6 of 10

Re: Full Fibre 900, which version Smart Hub

I was sent SH2 for an installation without halo Wi-fi or other services. I believe there was a £30 charge.

0 Ratings
1,714 Views
Message 7 of 10

Re: Full Fibre 900, which version Smart Hub

Oh well, fingers crossed they've sent me the right version. 

BT Full Fibre 900
0 Ratings
1,644 Views
Message 8 of 10

Re: Full Fibre 900, which version Smart Hub

Phoned again today just to double check and they said it should be the SH2 so that's in the mail

BT Full Fibre 900
0 Ratings
1,639 Views
Message 9 of 10

Re: Full Fibre 900, which version Smart Hub

You do realise you can't split the 2.4 and 5gHz bands on the smart hub 2?

0 Ratings
1,618 Views
Message 10 of 10

Re: Full Fibre 900, which version Smart Hub

Yes, very annoying. However advise is that the SH1 can't handle the full fibre 900 service,  so not much choice.

BT Full Fibre 900
0 Ratings