GlennP
Beginner
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
I placed an order online for Full Fibre broadband yesterday (stupidly didn't take the order number down) and it didn't show under my orders neither did I get an email. Just did it again (kept the order number this time) and it's still not showing? Any ideas?
Solved! Go to Solution.
0
Ratings
3 REPLIES 3
pippincp
Distinguished Sage
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Full Fibre order
Ring the FTTP team. 0800 587 4787
Let us know how you get on.
0
Ratings
jparnell82
Expert
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
I had this issue due to a data integrity issue on my account. There were reminents of an old order which needed to be cleared by a back office team before my order would go through
GlennP
Beginner
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Full Fibre order
Yep. This seems to be the problem here. Thanks for that.
0
Ratings