My smart hub 2 had a firmware update to v0.21.03.07094-BT a few days ago and since then my upload speed is between 40/50 Mbps whereas before the update I was getting a solid 120 Mbps. Download speeds are fine and always have been.Can anyone help .
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Hi @Phillm sorry that this has happened again and I only got it fixed for you a few days ago. I've still got your details to hand so I have requested the upload cap to be lifted again for you. I'll keep you updated.
Since Fibre900 has been installed upload speed is only 50mb. As previously mentioned by users nothing really can be done..
Hi @Phillm, thanks for the update the team lifted the cap again when I was away at lunch and happy your upload fixed again 🙂
@Piotrch sorry your upload is capped at 50mb. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you get this fixed.
This is now happening to me,
fiber went live Monday, can’t get above 500 on a direct connection for download or above 50 for uploads
I’ve sent you a message John I’m having issues with my upload on fibre900 I’m thinking it’s due to a cap that needs lifting please help it’s driving me nuts 😂