Hi all , So been trying to get BT to fulfill their obligation on their stayfast guarantee of fibre broadband , promised 22mbps stay fast , lucky to be be getting 16mbps, this is from day 1 of my contract as of 21st feb 2020, lots of engineers later and a supposed cease and resupply of my connection from 1 cab to another , i have ended up with NO broadband at all , yes they have put my mobile on unlimited data as well as sending me out the minihub (which doesnt work, but now have a tactical hub) .My router is flashing purple and has been for approx 10 days now . I have contacted BT by phone only to be told my broadband account has been switched off and that i need to start a new contract . i am now being told that i can no longer get fibre (fttc) which i was getting before they switched me off and they are now stating that i can only get copper and a speed of between 1 and 5 mb. My question is , is there anyway to check if there is still fttc in my area.(my neighbours are happily getting 30 to 40 with BT.
Thanks in advance
