Google Firebase Storage connection blocked

[aovenden]

Thanks.. my reply was poorly worded due to frustration. Of course they can do want they want, it still doesn't make it right or good customer service. I think the fact that this issue was previously reported and fixed suggests that access to the Google cloud infrastructure does meet the "genuine and meets all criteria" comment, And yet it is blocked, yet again, probably by some automated system. Surely they have a white list system?

It is a bit like someone using a @gmail.com address to spam, so they block the whole domain. Bit of a sledge hammer.

[aovenden]

Thanks. Unfortunately, I don't have that option as access is via a 3rd party maintained library, and is used for uploads? Nice to see someone else concerned though. BT don't seem to care. Currently I am advising use of a VPN, which seems the only way currently to get round seeming arbitrary restrictions on an ongoing basis. Of course this brings with it it's own nightmares!!!!

[gg30340]

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@aovenden wrote:

Posting this again, as although posted before, it is marked as answered which may be preventing BT staffing taking any action.

The issue is that access to firebasestorage.googleapis.com is once again blocked in BT DNS. I haved email both suggested addresses; categorisation@bt.com and saferbrowsing@bt.com with a deafening silent response!

Please can someone give me some feedback!!!

Thanks

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I  have moved your post onto the first thread you posted on. Posting the same problem twice just causes duplication and replies, if any, are spread across multiple threads.

Posting on a thread that has been marked as answered does not stop anybody from replying. All new posts on answered threads still show up as "new" and they still move the thread to the top of the board it was posted on.

This is a BT residential customer to customer forum. Your post does not go to BT. The only BT staff are the forum moderators who do not necessarily read all the posts.