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Violette
Aspiring Contributor

on ‎04-10-2020 16h15

1,142 Views
Message 11 of 15

Re: HH5 blue light no internet

Sorry - see below. I can get online for now but need to be sure it's not going to happen again as it's been like this for a while.
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Violette
Aspiring Contributor

on ‎04-10-2020 16h24

1,137 Views
Message 12 of 15

Re: HH5 blue light no internet

Thanks. Will try to split it now - I see an 'unknown' currently connected to the 5Ghz - what would that likely be??
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Violette
Aspiring Contributor

on ‎04-10-2020 16h30

1,132 Views
Message 13 of 15

Re: HH5 blue light no internet

Just googled : assume that's the skybox but not sure why that would need wifi connection?
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pippincp
Distinguished Sage

on ‎04-10-2020 16h41

1,124 Views
Message 14 of 15

Re: HH5 blue light no internet

@Violettewrote:
Just googled : assume that's the skybox but not sure why that would need wifi connection?

Don't worry about that. It's not a problem.

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Violette
Aspiring Contributor

on ‎04-10-2020 17h26

1,112 Views
Message 15 of 15

Re: HH5 blue light no internet

Ok so have done both as you suggested. It's still connected now. Do you know if there's anything else I can do/check? Don't want it dropping again when I'm not here to help.

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