Homehub flashing purple after activation day

[StuWaters]

I have just tried the test filter and it didn't make any difference.

I've factory reset the hub and now its just constantly flashing orange instead.

[Keith_Beddoe]

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@StuWaters wrote:
I have just tried the test filter and it didn't make any difference.

I've factory reset the hub and now its just constantly flashing orange instead.

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All you can do is to report it to BT. It would be dealt with as an ELF (Early Life Failure), and you should normally get a visit within 48 hours.

[StuWaters]

No problem. Thanks for your help.